Need to contact T-Mobile ? If you have a contract with this operator, you will be interested in knowing what ways there are to get in touch with them when you need to solve an issue with your telephone line or if you have any other questions that only they could solve for you.
There are several ways to contact this telephone operator, it is a matter of being able to choose the most comfortable way for you each time you need to resolve doubts. In any case, they shouldn’t take long to respond to you from the moment you raise your questions or comments.
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But the truth is that there are certain things for which it is not necessary to contact them , for example, when you need to activate a T-Mobile SIM, the operator has made a simple website available to customers to carry out the procedure quickly and easily .
By phone
One of the options is to contact T-Mobile by phone , using one of the following phones depending on what you are going to ask:
- 611: For general customer service and technical support, you’ll need to dial it from your T-Mobile phone.
- 1-800-937-8997: You can use this to call from a different phone if you have a technical problem with your T-Mobile line.
- 1-844-839-5057 – Home Internet sales support.
- 1-844-275-9310: Technical support for home Internet.
- 1-505-998-3793: international call to T-Mobile.
- 1-877-453-1304 – To pay your bill online or by phone.
If you call these numbers from any T-Mobile phone, you save costs, roaming and any other costs, on the other hand, if you call from a line that is not from the operator, you will have to pay the costs corresponding to each phone.
By the way, there are a series of short codes that you can dial on your phone to know certain simple questions , so that you do not have to call, they are the following:
- #BAL# (#225): allows you to know the balance and information about the last payment received.
- #MIN# (#646#): minutes spent in the current billing cycle.
- #MSG# (#674#): Message usage in the current billing cycle.
Social networks
You can also count on T-Mobile through social networks , in this case using the official profile they have on the social network Twitter. You can contact them by private message or make a mention of the profile @TMobileLatino to comment on your doubt, suggestion, etc.
Website: T-Mobile Twitter
You may have seen that there are several ways to contact T-Mobile , the fastest way to contact the company is by phone because you can speak directly with someone from the company, but you also have a profile on social networks, although you will probably receive a reply later.
