If WhatsApp has given you a scare with the message “there is a custom ROM installed” on your mobile, don’t worry. Here we will explain why you have found this alert and what you should do to avoid problems and use WhatsApp without problems . From now on we tell you that there is nothing to fear, but you certainly have to take certain measures so that you are not prohibited from using WhatsApp on your phone.
Why does WhatsApp tell me that there is a custom ROM installed?
The WhatsApp alert that we will address here says the following:
“There is a custom ROM installed. Custom ROMs can cause problems with WhatsApp Messenger and are not covered by our customer support team.”
Basically, what they are trying to tell you is that they have detected root access or a custom ROM on your mobile , which is not viewed favorably by WhatsApp. Why? Well, because, just like WhatsApp modified applications or MODs are prohibited and you can be banned for using them, Android system modifications are also not allowed by the messaging app.
This is because any modification at the system or app level prevents WhatsApp from guaranteeing functional and, above all, secure messaging . Both MODs such as root and custom ROMs can be used to change WhatsApp features and violate users’ privacy. Therefore, this notice is to try to protect your security on WhatsApp (and that of other users) and provide you with a good experience.
You don’t need to click on the ” More information ” button on the WhatsApp notice, because here we leave you the message that will appear:
Custom ROMs are known to cause issues with keyboard input methods, cloud-to-device (C2DM) notifications, and timely and accurate delivery of messages. Also, many custom ROMs include task kill features that cause the same problems as third-party app kill managers. We beg you to
understand that custom ROMs are not compatible with WhatsApp and we are not responsible for the risks that their use implies.
In a nutshell, they tell you that custom ROMs are not compatible with WhatsApp because they can have bugs with notifications, keyboard, background operation, and app security.
Why does WhatsApp tell me that there is a custom ROM installed if I haven’t installed anything?
You haven’t installed a custom ROM on your mobile and this WhatsApp alert appeared? Then it is possible that the previous owner of the mobile has made the modification and did not notify you. If it is new, there may be a system failure , which can only be solved by the manufacturer, so do not hesitate to take it to the technical service.
Can I use WhatsApp with a custom ROM? It is safe?
Yes, you can use WhatsApp with a custom ROM without having to follow any procedure. Simply press ” Ok ” in the WhatsApp alert and you can continue using the app as normal. That way, you can ignore the warning because, after all, it is just that: a warning that you can heed or not. Just don’t abuse the possibilities offered by the ROM and you won’t have any problems.
Keep in mind that custom ROMs are not necessarily insecure and not all of them work poorly with WhatsApp . These 10 custom ROMs that are still popular, for example, do not present any type of failure with WhatsApp. So do not worry about the warning if you have full confidence in the ROM that you have installed on your Android. By the way, the prompt will not appear again once you ignore it.
More information | WhatsApp Help Center
