Technology advances and the needs of your business too. Most likely, when you started your business, you didn’t need a program to keep track of all your contacts, suppliers, and customers. However, now that you have grown up it becomes more difficult to keep everything organized . But don’t worry, the solution is to use a CRM that helps you manage, monitor and control your business relationships.
In case you don’t know, CRM stands for “Customer Relationship Management”, which in Spanish would be “Customer Relationship Management”. CRM applications, therefore, are intended for entrepreneurs, freelancers or businessmen who need to manage their business. Need one, but don’t know which one to use? Here are the 5 best ones.
The 5 best CRM apps for managing your business
There are many CRM applications on the market, although the truth is that not all of them are good . That is why we have decided to create this list based on our experience with various apps of this type and user ratings. So take a look at the following list, try the free CRM of your choice and then tell us what you think.
Billage: the best of all
The most complete and easy-to-use CRM application of all is without a doubt Billage. A powerful tool that greatly facilitates billing, budgeting, sales, customer management, commercial campaigns , etc. It is well organized, as it is summarized in three sections: billing, CRM and project management.
It is designed for freelancers and SMEs , although it can be used by anyone who wants to save time on these types of tasks to maximize their productivity. For those who already have contracted tax and accounting services, it is ideal.
These are some of the things you can do with the Billage app:
- Create and send estimates and invoices , get paid on time!
- Keep a record of all your tickets to control your expenses .
- Create custom sales funnels.
- Send emails without leaving the app.
- Synchronize your calendar with Google Calendar . It also has integrations with PayPal, Gmail, IMAP, Prestashop, Office 365, WooCommerce, Stripe, Zapier, etc.
- Organize your team to have optimized workflows with Time Control and Kanban Board.
- Store documents in the cloud with daily backup.
- And much more…
The best thing is that you can try the Billage CRM totally free. So give it a try without fear… after all, it won’t cost you anything.
Google Contacts: the simplest for contact management
Google Contacts (or Google Contacts) is one of the most used business management programs , although it is not considered as such because it is very simple. It is basically an address book that is contained in Gmail , so if you already use Gmail, it will suit you like a glove. It allows you to add all the information you want from your contacts and does not require you to install another app. Besides, it is free.
Nutshell: a good choice for communications
Nutshell is a smart CRM app. It can pull all your conversations from Gmail and present you the urgent things you have to do every day. In addition, it is able to show you extra information about your contacts, such as the time and the time where they are, or even their profiles on social networks such as Twitter. The truth is that as an email marketing automation service it works quite well.
Salesforce: one of the most complete
The Salesforce CRM is one of the ones that offers you the most tools. It serves to help your marketing, sales, commerce and service teams to work in an organized and efficient way , thus managing to keep your customers happy. Of course, for some things it seems unnecessarily advanced. Besides, it is one of the most expensive out there. But otherwise, it’s great.
MS Dynamics: Microsoft’s solution
This ERP and CRM software developed by Microsoft uses AI so that you can better understand your customers , know the best time to send an email and monitor communication channels better than ever. It has integration with LinkedIn, as well as a core focused on automating sales processes.
It is done! Use the CRM app that you like the most to start managing your business better and increasing your productivity.